Privacy Policy
Your Privacy Matters to Us at P I Holiday Inn
At P I Holiday Inn, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, contact us, or stay at our property.
By using our website or services, you agree to the practices described in this Privacy Policy.
Who We Are
P I Holiday Inn
No. 66, 1/F, Alubogahawatta,
Jaburaliya, Madapatha,
Piliyandala, Sri Lanka
Phone / WhatsApp: +94 71 766 0022
Email: hello@piholidayinn.com
Website: https://piholidayinn.com
Information We Collect
We collect only the information necessary to provide our services efficiently and responsibly.
Personal Information You Provide
When you contact or book with us, we may collect:
- Full name
- Phone number
- Email address
- Check-in and check-out dates
- Number of guests
- Special requests or messages
This information is typically collected through:
- Phone calls
- WhatsApp messages
- Email inquiries
- Website contact forms (if applicable)
Automatically Collected Information
When you visit our website, certain non-personal information may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
This data helps us understand website usage and improve user experience.
How We Use Your Information
- Responding to inquiries
- Confirming bookings and availability
- Communicating before, during, and after your stay
- Providing customer support
- Improving our services and website
- Complying with legal or regulatory requirements
We do not use your personal information for unsolicited marketing or spam.
How We Protect Your Information
We take reasonable and appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure.
- Limited access to personal information
- Secure communication methods
- Careful handling of guest data
- No unnecessary data storage
Although no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.
Sharing of Personal Information
We do not sell, trade, or rent your personal information to third parties.
- When required by law
- With trusted service providers strictly for operational purposes (if applicable)
- To protect the rights, safety, or property of P I Holiday Inn or guests
Cookies & Website Tracking
Our website may use cookies or similar technologies to enhance user experience.
- Analyze website traffic
- Understand user behavior
- Improve website functionality
You can disable cookies through your browser settings. Disabling cookies may affect certain website features.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
Data Retention
We retain personal information only for as long as necessary to fulfill booking and service requirements,
maintain business records, and comply with legal obligations.
Your Rights
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for communication
Children’s Privacy
P I Holiday Inn does not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be effective immediately upon posting.
Consent
By using our website or contacting us, you consent to this Privacy Policy.
Contact Us Regarding Privacy
P I Holiday Inn
Phone / WhatsApp: +94 71 766 0022
Email: hello@piholidayinn.com
Website: https://piholidayinn.com