Terms & Conditions
Please Read Before Booking Your Stay at P I Holiday Inn
These Terms & Conditions govern the use of the website and services of P I Holiday Inn. By accessing our website, contacting us, or staying at our property, you agree to comply with and be bound by these terms.
If you do not agree with any part of these Terms & Conditions, we kindly request that you do not proceed with booking or using our services.
Property Information
P I Holiday Inn
No. 66, 1/F, Alubogahawatta,
Jaburaliya, Madapatha,
Piliyandala, Sri Lanka
📞 Phone / WhatsApp: +94 71 766 0022
📧 Email: hello@piholidayinn.com
🌐 Website: https://piholidayinn.com
Nature of the Accommodation
P I Holiday Inn operates as a private holiday stay / guesthouse, not a large commercial hotel.
The property offers a limited number of rooms and emphasizes calm living, privacy, and residential comfort.
Guests are expected to respect the peaceful environment and residential nature of the property.
Booking & Reservation Policy
Booking Confirmation
A booking is considered confirmed only after:
- Availability is confirmed by P I Holiday Inn
- Any required advance payment (if applicable) is completed
- Booking details are acknowledged via phone, WhatsApp, or email
Verbal or written communication alone does not guarantee a booking unless officially confirmed.
Information Accuracy
Guests are responsible for providing accurate booking information, including:
- Check-in and check-out dates
- Number of guests
- Contact details
Incorrect information may result in booking cancellation or additional charges.
Room Occupancy Policy
- Each room accommodates a maximum of two (2) adults
- Additional guests are not permitted unless approved in advance
- Visitors are not allowed to stay overnight without prior approval
This policy helps maintain comfort, safety, and privacy for all guests.
Check-in & Check-out
Check-in
- Check-in time will be communicated during booking
- Early check-in is subject to availability
Check-out
- Check-out time will be communicated during booking
- Late check-out requests are subject to availability and may incur additional charges
Guests are requested to adhere to agreed check-in and check-out times.
Rates, Payments & Charges
Room Rates
Room rates vary based on season, availability, and length of stay.
Rates are communicated clearly before booking confirmation.
Payments
Advance payment may be required for some bookings.
Payment methods and timelines will be communicated directly.
Additional Charges
- Property damage
- Missing items
- Excessive cleaning requirements
- Late check-out without approval
All charges will be communicated transparently.
Cancellation & Changes
Cancellation and modification policies are explained in detail on our
Cancellation & Refund Policy page.
Guests are advised to review the policy carefully before booking.
Use of Facilities
Shared Facilities
- Kitchen and common areas must be used respectfully
- Cleanliness must be maintained after use
- Facilities are shared with other guests
Entertainment & Noise
- Music and karaoke facilities must be used at reasonable volumes
- Loud noise, parties, or disruptive behavior are not permitted
- Quiet hours must be respected at all times
Failure to comply may result in termination of stay without refund.
House Rules & Guest Conduct
- Respect other guests and neighbors
- Maintain cleanliness in rooms and shared areas
- Follow safety instructions provided by the property
- Avoid illegal or inappropriate activities
Any behavior that disturbs the peaceful environment may lead to immediate action.
Smoking, Alcohol & Substances
Smoking policies will be communicated clearly.
Guests must comply with Sri Lankan laws regarding alcohol and prohibited substances.
Illegal substances are strictly prohibited on the property.
Violations may result in immediate eviction without refund and possible legal action.
Pets Policy
Pets are not automatically permitted.
Guests must contact us in advance to discuss any pet-related requests.
Approval is at the sole discretion of P I Holiday Inn.
Safety & Security
- Guests are responsible for their personal belongings
- P I Holiday Inn is not liable for loss or damage to personal property
- Guests should secure valuables appropriately
Damage to Property
Guests are responsible for any damage caused to rooms, furniture, or facilities.
Replacement or repair costs resulting from misuse or negligence will be charged accordingly.
Limitation of Liability
- Personal injury or illness not caused by negligence
- Loss or theft of personal belongings
- Delays or disruptions beyond our control
Guests stay at their own risk and are advised to take appropriate precautions.
Right to Refuse or Terminate Stay
P I Holiday Inn reserves the right to refuse accommodation or terminate a stay without refund
in cases of serious misconduct, to ensure safety and comfort for all guests.
Force Majeure
P I Holiday Inn is not liable for failure to perform obligations due to events beyond reasonable control,
including natural disasters, government restrictions, power outages, or public emergencies.
Changes to Terms & Conditions
These Terms & Conditions may be updated at any time.
Updates will be posted on this page and effective immediately upon publication.
Governing Law
These Terms & Conditions are governed by the laws of Sri Lanka.
Any disputes shall be subject to the jurisdiction of Sri Lankan courts.
Acceptance of Terms
By booking or staying at P I Holiday Inn, you confirm that you have read,
understood, and agree to comply with these Terms & Conditions.
Contact Information
P I Holiday Inn
📞 Phone / WhatsApp: +94 71 766 0022
📧 Email: hello@piholidayinn.com
🌐 Website: https://piholidayinn.com